Delivery Policy

byCARA understands that you want your goods delivered to you as soon as possible and we will try our best to achieve this, however delivery time may be dependent on your order and your delivery address. We will do our best to get your goods to you as soon as possible, however if we are waiting for backorders this may delay the process.

We do not ship to PO Box addresses.

Delivery is a set R65 for orders R399 or less. Delivery is free for orders R400 or more. *Excluding outlying regional areas

We use a door to door delivery and can take up to 1 to 3 days from order. Please note this service only works on business days. If the order is made on the weekend or a public holiday, the order will be sent out on the next working day.  If an item is out of stock at the time of order we will notify you about this and arrange a refund. If the item is on pre-order, you entire oder will be fulfilled when the item arrives in stock.

* Door to door delivery service is only to main city and local centers. Any other address outside our courier's main city and local centers falls as a regional area and costs R120

We aim for all orders made before 13h00 to have next day delivery, but cannot guarantee this. Main city center only and subject to availability of stock.

Please note that any order made after 3pm will only be shipped the following day and orders placed on a Friday After 12pm will be dispatched the following Monday.

EFT / bank deposit orders will only be shipped out once your payment reflects in our account. Note: if your EFT is not made within 48hrs of your order, the order will be cancelled and stock released.

PLEASE USE YOUR CORRECT POSTAL CODE TO ENSURE CORRECT CHARGES AND FAST DELIVERY!