Delivery

We ship throughout South Africa only.

We understand you want your order delivered to you as soon as possible and we will try our best to achieve this, however delivery time may be dependent on your delivery address and our courier partners. 

Delivery is free for orders R900 or more

Door to door R899 or less is R95

Click & Collect is R75

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we’re experiencing a high volume of orders, deliveries may be delayed by a few days. 

Please allow additional days in transit for delivery. 

If there will be a significant delay in the delivery of your order, we will contact you via email.

Our courier partner is PARGO.

DOOR TO DOOR:

Delivery to you door takes 1 to 3 working days to arrive from when the order is packed and sent. Please note this service only works on business days. You will get an automated email once your order is shipped.

CLICK AND COLLECT:

Order online and pick it up at a store close to you when it suits you. Just click the map at checkout and pick your preferred pickup point. Once the parcel is on its way, delivery notifications will be sent to you via email and sms. 

Simply follow these 3 easy steps:

  1. Add to cart and choose Pargo Click & Collect at checkout
  2. Confirm and pay for your order
  3. Select your nearest Pargo Pickup Point

Estimated PARGO delivery time: 

  • Up to 3 working days from the date that Pargo receives the parcel from byCARA.
  • Up to 5 working days for more remote regional areas.
  • If the parcel is still not delivered after 5 working days, contact Pargo Customer Support on support@pargo.co.za or call 021 447 3636.

  • Delivery delays can occasionally occur.

  • Pargo delivers excellent notifications throughout your parcel journey by SMS and email. You’ll receive an initial confirmation email when your order is ready to be collected by their couriers, and continuously throughout the journey to its destination.
  • Your confirmation email will contain your tracking number.
  • Track your parcel at https://pargo.co.za/track-trace. The tracking number will be active within 24 hours.

    If for some reason an item is out of stock at the time of order we will notify you about this and arrange a refund. 

    EFT / bank deposit orders will only be shipped out once we receive a proof of payment. Note: if your EFT is not made within 48hrs of your order, the order will be cancelled and stock released.

    We do not ship to PO Box addresses.

    All your orders get shipped in our branded courier bags, please recycle them.

    We are proudly sponsored by Trophy Thermal Printers. All order waybills are printed using their ink-free printer. This allows us to save hundreds of wasteful ink cartridges and not waste waybill paper.