Delivery

byCARA understands that you want your order delivered to you as soon as possible and we will try our best to achieve this, however delivery time may be dependent on your delivery address and our courier partners. We will do our best to get your order to you as soon as possible.

SHIPPING THROUGHOUT SOUTH AFRICA ONLY

Delivery is free for orders R750 or more

Door to door R649 or less is R95

Click & Collect is R75

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we’re experiencing a high volume of orders, deliveries may be delayed by a few days. 

Please allow additional days in transit for delivery. 

If there will be a significant delay in the delivery of your order, we will contact you via email.

Our courier partner is PARGO.

DOOR TO DOOR:

Delivery to you door takes 1 to 3 working days to arrive from when the order is packed and sent from our HQ. Please note this service only works on business days.

CLICK AND COLLECT:

You can now order online and pick it up at a store close to your office or home when it suits you. Just click the map at checkout and and pick your preferred pickup point. Once the parcel is on its way, delivery notifications will be sent to you via email and sms. 

Simply follow these 3 easy steps:

  1. Add to cart and choose Pargo Click & Collect at checkout
  2. Confirm and pay for your order
  3. Select your nearest Pargo Pickup Point

Estimated PARGO delivery time: 

  • Up to 3 working days from the date that Pargo receives the parcel from the supplier.
  • Up to 5 working days for more remote regional areas.
  • If the parcel is still not delivered after 5 working days, contact Pargo Customer Support on support@pargo.co.za or call 021 447 3636.

  • Delivery delays can occasionally occur.

  • Pargo delivers excellent notifications throughout your parcel journey by SMS and email. You’ll receive an initial confirmation email when your order is ready to be collected by their couriers, and continuously throughout the journey to its destination.
  • Your confirmation email will contain your tracking number
  • Track your parcel at https://pargo.co.za/track-trace. The tracking number will be active within 24 hours.

    If an item is out of stock at the time of order we will notify you about this and arrange a refund. 

    EFT / bank deposit orders will only be shipped out once your payment reflects in our account. Note: if your EFT is not made within 48hrs of your order, the order will be cancelled and stock released.

    We do not ship to PO Box addresses.

     All your orders get shipped in PARGO's biodegradable, locally made and locally sourced mailing envelopes.

    We are proudly sponsored by Trophy Thermal Printers. All order waybills are printed using their ink-free printer. This allows us to save hundreds of wasteful ink cartridges and not waste paper.